This material may not be published, broadcast, rewritten, What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? All rights reserved. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Decide which restaurants you want to eat and what day. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). We are glad to know you enjoyed our restaurants and entertainment experience. Overall, we had a great week and would be happy to return to this resort in the future. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Cheeco, Amilyn, Yimin, are just a few that stood out to us. $38.00. You will get more bang for your buck. Make your reservations days in advance. The bartenders are all amazing and friendly. Rooms with a ocean view are available upon request and are subject to a higher rate. The porters were great. Check-in: Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. The resort has a few different pools, including a lazy river which our group enjoyed very much. Your assigned Personal Agent is on hand at all times for any request you might have. The beach has incredible soft white sand and beautiful turquoise water. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. There are lots of activities to do if you choose. My "butler" Lilly was a complete failure. He was the only help. It was much louder. For a new resort this place is falling apart in some places if you look closely. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. Couple in lobby with computer. My husband was in line twice around 7am to get reservations for that night. The meal was great. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. 3:00 pm, Check-out: I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . An Autograph Collection All-Inclusive Resort. We are not Star Class and have had no issues getting into them. Food is meh. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. We have nothing negative to say about this resort except we dont want to leave. Reserved exclusively for Adult Scene guests. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. 1. The just OK parts: Our kids did the flow rider surf simulator one day. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. The surf was rough. and our Because its what we collect, that makes us who we are. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. in the morning. We went to a movie Top Gun and it stopped working 3 times. Service was good but not great. due to noise from the bar. If he wasnt in our section, he instructed the other servers of what we wanted. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. They did not love it. And its loud. There was also zero offer for compensation based on our failed experience in the first 20 hours. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. We would think twice on Star Class in doing it again. Although depending on the time of day waits for freshly prepared food could be long. He was the only help. The next time someone with us went at 12:45 to wait until 3:00. Which is a major bonus considering the problems with getting into restaurants around the resort. It was a really long shuttle 1.5 hours on way there. Unlock Member Rates! The food was good. The food was so so. Stars deserve to get pampered and that's what the STAR Class Bar is for! Own or manage this property? You have arrived. Please review, this will take some time. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. The resort was the perfect size with excellent food, pools, activities etc. We've had issues getting pool towels, wash cloths & bathroom towels daily. [removed] I hope they can find all the missing to give the families some closure. Good hotel, average food, horrible Star Package experience. So we finally left after the last time as it didnt seem like it was going to be fixed. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. We tipped and even with tipping the service was just ok. We ate at Shores outside. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. Grab a drink, sit back and enjoy the beautiful view! The subpar parts: Our room was not great. We ended up getting that fixed on day 3. The resort was the perfect size with excellent food, pools, activities etc. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort View Hotel 3,927 reviews 1.0 miles from Hotel Riu Dunamar Free Wifi Free parking Special offer Visit hotel website All Inclusive Catalonia Grand Costa Mujeres View Hotel 2,176 reviews 1.2 miles from Hotel Riu Dunamar Free Wifi Free parking All Inclusive Yonathan is the best! However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. Powered and implemented by FactSet Digital Solutions. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Pay the extra for the star class upgrade. Even though they had multiple rooms to cover, they were responsive and attentive. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. And you dont get it unless you ask. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Market data provided by Factset. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Wonderful experience overall. We had to wait but probably only 45 minutes. We are looking forward to your next visit in the near future. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. You must take the test no more than three days before your flight. Enjoy traditional pub food, themed trivia nights. Our kids did mini golf once. Dine like a Hollywood A-lister at Star Class Bar & Grill. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. He was amazing!! We went early the first time right at 6:00. Our chef was entertaining and great. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. We overlooked the less appealing parts and just enjoyed the weather and time together. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Blue Diamond Hotels and Resorts Inc. All rights reserved. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. There were limited tubes. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. The sports bar was also good. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). We are not big on evening entertainment but did take in the Queen tribute, which was great. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. The next time someone with us went at 12:45 to wait until 3:00. Visitors from Spain, Belize and Uruguay have been among those killed. Home; The Quantum Leap Podcast; Thinking Outside The Longbox Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. Director's Suite. I will absolutely share your comments with them. It was windy most days especially on the beach. The food on this resort is mediocre at best. Our room was in excellent condition and cleanliness. We go to concierge & they say its 1st come 1st serve. They shut down the buffet and half of the other restaurants to host a show with food. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. 97% of travelers recommend this experience. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Some bodies were located in the foundation and some in the walls. If you go early you will have less wait time. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The staff went above and beyond to make sure I was a happy guest. The staff here have been outstanding. Primary Menu. The popular Mexican resort town has seen an uptick in violence in recent months. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Get the cabanas and ask to skip the bottle service. Hi if we are on the family side could we go hang on the adult side? Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Cannoli, tiramisu, and panna cotta. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. I booked & paid for the 2 queen bed swim up & thats what I expect. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Also there was rarely popcorn there which did disappoint the kids. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. 94% of travelers recommend this experience. No activities take place on the adult scene side of the resort. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. And its loud. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. But despite arriving early we ended up eating our meals in the dark. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. This was after a long wait. They have many of them so dont be afraid to ask for one. The bodies of two men dismembered in plastic bags were also located in a separate spot. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Fingers crossed. 98% of travelers recommend this experience. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Legal Statement. As for being suppressed. We found the food and drink to be good. Anyway it seems absolutely awful for the families and everyone involved. We also ate at Italian twice. The good: We arrived to applause as we entered. He was amazing!! Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. Sometimes the waits were long. Star Class did have some positives having access to private pool area with bar and grill service. The beach is nice, it feels like home. Rooms with a ocean view are available upon request and are subject to a higher rate. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. But despite arriving early we ended up eating our meals in the dark. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Because its what we collect, that makes us who we are. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Not as good the second time. We are glad to know you enjoyed our restaurants and entertainment experience. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The third room was a complete upgrade it made the stay so much better. Cookie Notice The staff here have been outstanding. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. They werent appealing when it was so nice outside. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. This material may not be published, broadcast, rewritten, or redistributed. Lilly failed to deliver on every level. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? If the system detects something that potentially contradicts our. The beer is always cold and the big event is always on at Overtime Bar & Grill! Sometimes the waits were long. Lined up at 2:30. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. I wrote about it in this blog. This is the version of our website addressed to speakers of English in the United States. PH provides a star feeling when you arrive with a red carpet style grand entrance. We waited in line for Hibachi grill 2x. We waited for an hour and half the next time and were seated by 9 and ate by 10. Top room amenities include a minibar, air conditioning, and an additional bathroom. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. 92% of travelers recommend this experience. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. We are looking for your next visit in the near future. Brazza Grill. Tripadvisor performs checks on reviews. The fresh coffee bar had long waits also. I hadnt read reviews so this was entertaining and unexpected. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? If you go early you will have less wait time. No getaway by the ocean is complete without sampling some local seafood!
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