There's something for everyone! Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. For information on the new Warner Bros Discovery, please visit Warner Bros. Choose Account from the drop down menu. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Disney+ outages reported in the last 24 hours An email will be sent to you, containing a link to set a new password on your account. We'll send you an email with instructions to reset your password. Sometimes, but rarely, there might be an issue with the DNS server you're using. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) As per reports . With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. JavaScript is required. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. We are aware of this and are currently working to resolve these issues. 1. Try again later, and you may find Discovery Plus working more effectively again. Go run an Internet speed test to see how you're standing. Completely delete it, download it again, and reinstall it. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. or Down for Everyone or Just Me? How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. The uninstallation was a success. Why. If no bar is displayed for a specific time it means that the service was down and the site was offline. Try placing your router up as high as possible, and keep it away from sources of interference. Redeeming a discovery+ gift card, voucher or promo code. Server is down. Wait it out. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Thanks for posting here in the Community! Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. But the app has gone wonky recently. Easy sign-in, Samsung Pay, notifications, and more! Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. Only professional installers have access to this method of installa, Voice on TV or projector announces everything I do, Samsung provides many accessibility options for our customers. Fully close the Discovery Plus app and restart it. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Clear the app or browser cache. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. 8. What Causes Discovery Plus to Freeze or Crash? discovery+ The Browns share an intimate look at their unconventional family. We're available 24/7 and looking forward to assisting you! discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Get help with Disney+ account issues and questions: supported devices, login issues, update payment This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. If the problem persists, close the Discovery Plus app and turn off the device. To begin a new stream on your device, you will need to stop using Discovery+ on one of your other current streams and hit play on your desired device. That problem may be too new to have been reported on social media yet. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Sign out and back into Discovery Plus. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. Support is also available on your mobile device through the Samsung Members App. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply If you have access to your modem, router, and any other network hardware, try rebooting everything. Many have a restart option alongside the power off option. If any of those components has a problem, then Discovery Plus wont work. 2.5 Mbps: Recommended for SD quality video. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. Log in to your Verizon account. Restart your device. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. Server is up. Hopefully, the Discovery Plus app is now working properly for you. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. Relaunch the Discovery+ app and try to play the content again. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Download the Discovery Plus App. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. On a web browser, go to Account > Cancel > Cancel Subscription. How do I cancel a Discovery Plus subscription? Go to the apps rail, select discovery+, and then select Sign In. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Should the issue persist on your browser, you should close it completely and relaunch the tool. They are the best ones to help you out with this matter. Method 3: Clear Cache Data. This website uses cookies to ensure you get the best experience on our website. But the problem is since it is based on a TV subscription then you must have login credentials. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. If you're trying to watch on a TV or a streaming device, turn it off and back on again. Check a third-party status checker website, such as Is It Down Right Now? Discovery+ allows for four simultaneous streams per account. Some issues fix themselves, which is frustrating at the time but valuable too. Head here. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Learn how the long-coming and inevitable shift to electric impacts you. Please enable JavaScript in your browser. There are multiple reasons why Discovery Plus keeps freezing. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Check your internet connection. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Disable your ad-blocker or VPN. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Qwest TV and Vivaldi Channels Removed. Watch offline with Downloads now available on Android devices. Buffering, Freezing, and Black Screen Issues . Remember User ID. If you have this error on an Apple TV, you will need to restart the device. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Last checked 36 secs ago. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. @amazonfiretv You can also try to reboot your device, especially when you're using the mobile app. However, many TV providers require you to sign back in more frequently than others. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. Confirm your choice by selecting " Cance l". Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. Step 2: Press the Up arrow one time. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Then restart your device from Settings>System>System restart. Is Discoveryplus.com down for you right now? Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. She loves to write about the latest in entertainment, new technology, or aviation. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. New Episodes Every Friday. Pick discovery+. Start by closing the Discovery Plus app or the browser window. Forgot User ID / Forgot Password. Restart your router again and power the device back on. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. It's f**king ridiculous and makes the experience so frustrating. Is Google Drive Downor Is It Just You? Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. Till then stay tuned for more info. Hi Autumn, this is not the experience we want you to have! Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Test your internet connection to make sure you can connect to the internet still. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Can't access Discovery Plus? It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Doing this fixes the issue often. Check if Discovery Plus is down for everyone or just you. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Restart your device and/or reset the router. Method 2: Log in with username and password My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Reopen the Discovery+ app and attempt to watch the content again. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Change your email address. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. In fact, uninstalling and reinstalling the app doesnt work either. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. TV-PG. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? Not to mention, his altruistic endeavours related to social work. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? Discovery. Published by Discovery Communications on 2022-09-14. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Step 4: Confirm your choice. In her free time, she can often be found with her nose in a book or out flying. About discovery+ All you need to know about the discovery+ service Manage my account Change your account information, settings, password and so on Subscriptions and payments Manage subscriptions, payments and learn about our various subscriptions Technical Troubleshooting technical issues and learn how platforms and functionalities work Our content As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Please. Scroll down to the . 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