When prompted, enter the verification code sent to your email address. Now I can't even get Gosund to link with Alexa. Unplug the plug from its power source and plug it back in. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. FREE Smart Home, Home Automation & IoT Tips. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. Be sure to update the information in the Gosund app. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. COPYRIGHT THE E.W. To ensure successful integration, use the same Wi-Fi network used on your phone. Once your plug is in place, youll need a way to control it. 3.Turn on Gosund devices and connect them with "Gosund" app; If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. The device will restart and illuminate a green light on the side. Read Patrick's Full Bio. The green light indicates power to the smart plug. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Im glad its not just me. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? 3. For that reason, a mini smart plug is a better choice if you are limited on outlets. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. How do I set up a Gosund smart plug with Google home? Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Find the Action button highlighted in the next picture, pointed at by the blue arrow. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. ). Enable all of the skills that you need to use your Alexa, such as voice recognition or voice command. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. So check if the device LED indicator is blinking. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Now tap . Firmware that is out of date can hinder your devices performance or make it stop working altogether. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. *Alexa,turn off my livingroom light The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. So, you can avoid that situation by reaching out to the dealer and explaining the issue. Press and hold it down for 12 seconds. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. For a low cost, you can purchase a small plug that will convert any electric-powered item in your home into a smart device. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. Insert the Gosund smart plug into the socket you want to use. Lets dive in! I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. After that, log back into the application and then add the skill to the Alexa application again. So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. As someone else mentioned, my must sit in the same database. Resetting the Gosund smart plug often fixes WiFi connectivity issues. 3. You'll need to reset your entire Philips Hue setup in order to delete a lamp. Now choose a device (Echo and the like). Smart plug not responding - 6 causes & fixes Alexa lets you know when it is not able to connect by displaying a spinning blue light. My smart plugs will not connect to the app or Wi-Fi. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. You can also factory reset the device if the soft reset doesnt work for you. This comes in handy when you are trying to look for the outlet in the dark. 1. On the top right of the screen, select EZ Mode and then AP Mode. Check your Alexa device to make sure that it has power if it wont respond. Turned on the Tuya skill and boom, works like new. There you have it. Also, reset the smart plug and clear the data cache in the app. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Smart Home Skill. Repeat three more times. (Find Out Now! Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. Factory Reset Your Smart Plug, Router and Update the App. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). See how to do this below. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. Incorrect Wi-Fi password. You will have to rely on someone from the store to get you a new system. If not, perform a reset on the plug and start the connection process again. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Support smart phone IOS 8.0 above, Adroid 4.4 above. iPhone v. Android: Which Is Best For You? Compare Hubitat Vs SmartThings Which Ones Better? Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. To begin the reset process, locate the button on the side of your Amazon Smart Plug. Now return to the app and resume the connection process. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. 3. Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. My switches will not connect to the app. Why Does My Gosund Smart Plug Keep Disconnecting? This should reset the plug. Older issues of power and firmware can be problematic. I have over 10 plugs and a few switches. I'm having the same issues with various plugs. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. Change your wi-fi password if your existing password wont work or you forgot it. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. It will work with your Gosund login/password. The smart plug can only support 2.4G network when connecting. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. *Alexa,brighten my livingroom light Having an organized pantry is a great start, but a deep pantry presents a few challenges. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. *Alexa,turn on my livingroom light Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. I originally had the ST plug that came with ST HUB V2. How Do I Get My Gosund Smart Plug Back Online? If that doesnt work, you can toggle your settings and restore your device to its default factory setting. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. Same issue here. . If all else fails, you can reset the smart plug to factory settings. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. Set up your plug in the Google Home app, then tap the plug and tap Settings. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Confirm that Your Wi-Fi Password is Correct, 5. After three cycles, turn the bulb back on and leave it. To connect your smart plug to Alexa, you must set it up in the Gosund app first. Thank you for your patience. 5. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. SCRIPPS CO., ALL RIGHTS RESERVED. For most things you would plug in this wont make a difference. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. The maximum power changed as local voltage. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. Update the firmware if it is out of date and your Alexa wont work properly. The software version of your device and the app should be up to date. However, errors do happen. Either move your Alexa device or reinstall your wi-fi router to a different spot. *Alexa,set bedroom light to cool white Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? If you split your home WiFi, it may run with two or more bandwidths. Press question mark to learn the rest of the keyboard shortcuts. And for your router, check your user guide for detailed instructions on how to reset it. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. 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