The Pros and Cons. You may be asked to enter the password whole activating the device. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) What on earth is going on!?? In the text box, enter the entire Recovery Key, and then click the arrow key. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. What tool to use for the online analogue of "writing lecture notes on a blackboard"? If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Omarmalawadi. 8. No. Is attempting first aid via disk utility helpful, or Disk Warrior? ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". Boot the Mac to the login screen. More than one account? only. For a better experience, please enable JavaScript in your browser before proceeding. sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. mac to a recovery partition or an internet-based recovery. Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. Do you recall if FileVault was enabled prior to this issue? 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It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). It should be something you can resolve in 20 minutes assuming your network isn't compromised. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Fix 1: Try some quick fixes 2. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. I entered all details needed and the code text received by mobile. ask a new question. Step 1: Download AnyUnlock on your Mac/PC > Launch it. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." All postings and use of the content on this site are subject to the. I booted into recovery mode and using the password reset tool, but no luck! Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Type the following command and hit Enter to open the Reset Password assistant. If so, what steps did you take to resolve the issue? I tried entering my user login password and my iCloud (Apple ID) password. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Thanks for the picture. All Rights Reserved. THE SITUATION On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. Once completed, click the Reset Password button. Any help would be much appreciated. Connect and share knowledge within a single location that is structured and easy to search. 1. ask a new question. any proposed solutions on the community forums. It is an endless circle. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. 5. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. The computer is essentially frozen. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Tried resetting the password via Apple ID. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. The. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. 3 ways to unlock startup disks encrypted with Apples FileVault. Youll receive primers on hot tech topics that will help you stay ahead of the game. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. Second opinion] I cannot open it- I am locked out! This article details the steps or procedures to solve your worries and continue using your mac without losing your files. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. Now let's say you need to use the volume again to save some new work, you have to mount it. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Many Thanks in advance. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Password is correct. Now press the power button again to turn on the device. I understand I cannot use other resetting methods because I don't have the necessary credentials. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. Does any have any other ideas? The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and To start the conversation again, simply mark symbol when It ask for your password? only. In order to unlock it you need to click on the Finish case merging in the case details panel. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. How did you finally solve this as I have the same issue. I am connecting external drive to that other Mac. This appeared to erase both the HD and the HD - Data volumes. Are IT departments ready? We also went to the Terminal and typed "resetpassword" with no resault. 3 years ago 9011 1 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. I typed my apple ID user name and then the same apple password in icloud text box. 2. Disable BitLocker and Unlock the Drive from Control Panel. ask a new question. This site contains user submitted content, comments and opinions and is for informational purposes You should choose those that suit your needs. Fix 3: Reset your password from macOS Recovery 4. You can also use the command: 4. macOS High Sierra (10.13.2), I use VPN for security and I am having same results with work and home network. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. I also have 3 Macintosh HD - Data disks for some odd reason. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. In this case, click "Forgot all passwords?" Fix 2: Reset your password at the login window, 3. Will this resolve the issue? Is the disk corrupt? I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. any proposed solutions on the community forums. This site contains user submitted content, comments and opinions and is for informational purposes Here where things gets tricky, It tells me my password is incorrect. provided; every potential issue may involve several factors not detailed in the conversations Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. We use cookies to give you the best possible experience on our website. Security unlock-keychain /Path/to/keychain/file. I've tried just about everything I can think of to fix it but nothing works. Copyright 2023 iBoysoft. What volume are you trying to unlock? Thanks. ask a new question. The device is showing up under my apple ID. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. Will Photos On My Phone Be Deleted After Syncing? Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! Can I use a vintage derailleur adapter claw on a modern derailleur. This site is not affiliated with or endorsed by Apple Inc. in any way. Use the Reset Password assistant on Mac Touch ID And Passcode Not In Settings? Apple Footer. Apple may provide or recommend responses as a possible solution based on the information Real cool. Do you have an email address or phone number linked to it? Do you have a FileVault recovery code saved somewhere- try that. This site contains user submitted content, comments and opinions and is for informational purposes 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. You can then create a new password based on the onscreen instructions orApple's guide. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock
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