They would write your name, room number, and how many towels in a ledger. Our room was spacious and so was the balcony. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Only Here! Dear677kadyf, Thank you for your recent stay. Did not have one bad meal!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff is great and very polite. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. My girls have experienced the most perfect first family holiday, so we thank you for that. He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. The check in was extremely slow. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Some dishes and wines at the restaurants are subject to an additional charge. Meals, national and international drinks, cocktails and snacks. Said it wasnt a Jamaican thing. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Claim your listing for free to respond to reviews, update your profile and much more. Best Regards, Maydene Malcolm. Shout out to the Ent. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. BIG UP. Im definately coming back. The food quality was comparable to many eateries at home. We got a standard room and we were not a part of the Privilege Club. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. We are happy to learn your birthday trip was a delight. on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. more. Does Ocean Coral Spring Resort offer any business services? The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Room: Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Great Resort! more. Staff is wonderful, food is excellent. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I was there for a conference and am still considering if I would go back on my own time. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. . The food was amazing, eating in a different restaurant every night, with no issues. Blessings to all. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Really. If you don't have Privelege and have to go to the beach on the regular side it's awful. Tripadvisor performs checks on reviews. Management. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Yes, dry cleaning and laundry service are offered to guests. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Posted: February 28, 2023. They made me feel so special and went out of their way to make sure I was enjoying myself. Sign up for The Gleaners morning and evening newsletters. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The blue team were outstanding!! Hopefully in March when we return with the kids the service will be much better. General Manager. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They decorated my room for my birthday and the day before checkout. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! If you showed up past 8:30am, however, most were gone and not replenished. Food was decent at most spots including the jerk shack and snack bar. Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. Full Time position. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. Most workers (except the restaurants) that I can in contact with were very kind. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. Good because you can go to the other 5 of them at any time. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. No Deposit Required. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Everyone was so nice and accommodating. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. One of the best hotel I ever been to I was very pleased. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. A small little detail, but one that didnt go un-noticed. Room: DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. I just came here for this event for the local travel agents. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Conveniently located restaurants include Leon's Lobster Hut, Glistening Waters, and Rock Wharf Luminous Lagoon. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. Staff: I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. Please make the necessary changes to your search. There was a line behind me. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Review tags are currently only available for English language reviews. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis Taxes and fees that are shown are estimates only. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. Bro. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. Listing for: Crunch Fitness. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. Ryan the butler and NATASHA from front desk was awesome!!! It's full of rocks and almost unusable. Reservations (parks and facilities) Library and Recreation Services. They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. The resort is beautiful and well laid out. You can see our list of hotels and destinations by clicking on the icon on the right. The lazy river is more than just lazy, there is very little flow. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Number of persons Number The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Copyright 2023 The Gleaner Company (Media) Limited. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. And we went paddle boarding and snorkeled the coral reef with Matt! Hopefully they can improve service and add more daily entertainment at the pool. Food: Ocean Coral Spring is a new newly built five-star resort. Theyre one of the few hotels that have awarded us as travel agents. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Loved staying in the pools with my drinks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Its amazing receiving this award, being number one for Ocean. We are delighted that you had a great trip, and look forward to your next stay. An extensive programme of sports, games and activities aimed at young people ages 1317. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. It was easy to find verse the previous reviews stating otherwise . Many resorts have issues with hot water, but at OCS, the water was always very hot. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 10494 West Sample Road, Coral Springs, FL 33065. WiFi is accessible everywhere and is not an extra charge. Job specializations: Sports/Fitness/Wellness. Reserve and pay in Cash or Credit Card on Arrival. Rooms on floors 1-4 have better furniture on the balcony. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. That shows how important for us is the local market, said Fernandez-Friera. Provide leadership and developmental coaching for store Team Members. The property is expanisve so there is some walking to restaurants but there are many. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. We started to concentrate on a lot of marketing on social media. issues getting hot water. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. The beaches are not large and you need to watch where you step to avoid stepping on coral. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. To an additional charge kinds of feedbacks as they encourage our staff continue! Server to take your drink order from your pool cot, its not happening here clean job and of. 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