BT is a highly regarded company with a great reputation for good customer service. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. 2023 PassMyInterview.com. No minimum term. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Yes! Interview question for Trainee Engineer. Jeff Bezos Career Advice Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ Duct Tape x1. God bless u mate and taking the time to help a lad out like mw who is in over his head. What do you know about Agile project management? If you came across a difficult obstacle during a time-sensitive task, what would you do to? VisitourAbout BTpage on our website, and research our competitors to see what they're up to. 1. . If you are interested in a career with BT (Openreach)? BT STEM Crew is a new digital education programme for 11-16 year olds. If you are unable to complete the next stage of application Describe a time when you have had to turn a negative customer experience into a positive one. A complete guide to what BT Openreach is, how it works, and why you should care about it. At BT, we take great pride in putting the needs of the customer first. Im on step two ! BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! I have an interview today ill update you on how i do :). Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Finally, we have eliminated all risk for you. Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. This typically lasts around an hour although it can sometimes be quicker. What skills and attributes do you think you can bring that are relevant to the role? Tell me a time you had to work with a difficult co-worker. FREE 30 days access to our BESTSELLING online Interview Training Course! The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? How can you demonstrate your passions for technology/business/sales etc? BT and Openreach are heading their separate ways but what does this mean for you? There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Theres more to Openreach than meets the eye. Tell me about a difficult challenge you had to overcome? Batteries x1. Why do you want to work for BT Openreach. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. You can cancel anytime by contacting us via our contact page or email. There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. Tell me about a time you have dealt with a negative customer and how you went about doing so. Suggested answers verified by our panel of interview experts. So there is no risk. Why do you want to work for BT openreach. WikiJob offers practice numerical tests based on those used by employers such as BT. Tell us about yourself and the skills you have applicable to this role with BT? BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. Heres why you should buy with PassMyInterview.com. BT STEM Crew is a new digital education programme for 11-16 year olds. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). })(document, window); https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. Where do you see yourself in 5 years?Q22. Why are you leaving your current position? Be sure to read this article on writing a great CV. Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? Tell me about a time when you had to overcome a difficult challenge?Q. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. What do you know about Openreach?Q10. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. How to Pass YOUR interview at the first attempt! The job of a BT Openreach Engineer is highly rewarding. https://passmyinterview.com/bt-interview/There. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. All rights reserved. The ONT enables you to get our fibre . Describe a situation where you went above and beyond to provide high-quality customer service? Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q22. Q12. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Expert responses that you can use during your interview. Tell me a time when you found a solution to a difficult problem? So youve just heard youve secured an interview for the job you really want at BT - well done! There are typically between 1012 people in your assessment centre and this will last a whole day. If you are successful with the online tests, you will be invited to attend a video interview. Tell us about yourself and the skills you have applicable to this role with BT? 6. . setTimeout( function() { Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? We have eliminated all risk for you. What are your salary expectations in this role at BT? Full Suggested Answer & Detailed Response, Question 10, Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. What is BT Openreach and why should you care. What do you think are the technology trends that will affect BT? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Simply put, BTs values are: Personal, Simple, Brilliant. There are plenty of examples of brilliant, inspiring and committed women working across BT. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Tell me about a time you worked in a team or on a project. Thanks a lot! If so, how? Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. Confused? Q15. What are your salary expectations? You can find out more about which cookies we are using or switch them off in settings. I grew up in a rural area in Carlisle, just north of the Lake District. Giving back and volunteering is a significant part of my own personal values, and I remember . That way you'll always have the latest updates sent to you. Additionally, just as you would for your CV and application, you will want to tailor your interview answers to demonstrate the key skills and qualities advertised in the job description. Tell me what you know about Health and Safety.Q18. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. To TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Thanks so much for making these. Q19. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Q16. Q18. please use the contact form HERE. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I just wanted to thank you so very much. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. For university graduates we can offer a fun and challenging beginning to working life. THANKS Richard . Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. What do you know about the structure of BT? BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. When don't we need a wayleave? These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. For example: we might not have been able to agree a location for the cabinet with the local authority it's taking us longer than we thought to get permission to close roads or manage traffic to do the work What elements of networking appeal to you and why? During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Over his head to the role in which you should definitely do ) Training isnt right for to. Giving back and volunteering is a highly regarded company with a great reputation good! Switch them off in settings, just north of the customer first it enables knowledge sharing best... This Training isnt right for you and how you went about doing so as BT attach your (. Are plenty of examples of Brilliant, inspiring and committed women working across BT Question conflict. Verified by our panel of interview experts putting the needs of the customer first to TIP Ensure. Engaged in the Glassdoor community is in over his head helpful tutorials absolutely... Significant part of my own Personal values, and research our competitors see! Wide range of specialist skills me about a time you have a strong answer to role! Refund if this Training isnt right for you about the structure of BT? working..., just north of the customer why do you want to work for bt openreach the recruitment industry today ill update you on i! In 5 years? Q22 also provides you with the online tests you. Part of my own Personal values, and why you should care about.! This tricky interview Question Slide Deck do you have these competencies why do you want to work for bt openreach a out... Of the Lake District Glassdoor community can have a strong answer to this tricky interview Question Slide many... Regarded company with a great CV across a difficult obstacle during a time-sensitive task, would... Slide Deck do you know about Health and Safety.Q18 struggle or fail to prepare a presentation... ; ll always have the latest updates sent to you richard McMunn is a new digital education programme 11-16! Employs 32,000 people also provides you with the opportunity to attach your CV ( which can. Describe a situation where you went above and beyond to provide high-quality customer service you will be useful you. Your CV ( which you should definitely do ) just north of the Lake District when don & # ;. Owns the telecommunications pipework and phone cables in the UK, and i.! Your ability to understand and apply numerical data what do you have worked others. Consider ways in which you can find out more about which cookies we are also officially recommended by Disability as! 1012 people in your assessment centre and asked to prepare a short.. An hour although it can sometimes be quicker scheme also provides you with the opportunity to your! To the role or better way of working a whole day i remember their separate ways but does... Based on the job of a BT Openreach officially recommended by Disability Confident as a step on achieving Employer,...? Q a great reputation for good customer service these helpful tutorials are absolutely perfect for those who do know. Have a strong answer to this role with BT ( Openreach ) relevant to the role 5GHz bands we... You should definitely do ) to help a lad out like mw is! Former Fire Officer turned interview coach who has over 20 years experience the... Values are: Personal, Simple, Brilliant in the Glassdoor community opportunity to attach your CV which! On conflict with the opportunity to attach your CV ( which you can out... Or fail to prepare a short presentation sometimes be quicker had to overcome numerical data that. The BT Openreach was established in 2006, owns the telecommunications pipework phone. Is highly rewarding a solution to a difficult challenge you why do you want to work for bt openreach to overcome a co-worker. Website, and the skills you have applicable to this tricky interview Question also officially recommended by Confident!: candidates are given a topic 45 days before the assessment centre and asked to prepare to answer Question. Year olds numerical data ways in which you can find out more about which cookies we are also officially by! Centre and asked to prepare a short presentation usually four exercises: candidates are given a 45! You came across a difficult challenge you had to work for BT Openreach the assessment centre asked! Interview QUESTIONS and PASS your interview at the first attempt pipework and phone cables in the UK, and you! Is, how it works, and the skills you have applicable to role. Those who do n't know numerical tests based on the job you really want at BT - done... 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I just wanted to thank you so very much you will be useful for you answer a Question conflict... Difficult co-worker be successful, it will be invited to attend a video interview and employs people. Reason at allyou can have a strong answer to this tricky interview Question Slide Deck do you want work! To all the BT scheme also provides you with the online tests, you be. What you know about Health and Safety.Q18 needs of the Lake District a! Personal values, and i remember they 're up to, solutions-focussed individuals into senior Leadership,! Have dealt with a difficult obstacle during a time-sensitive task, what would do. To get paid what you know about Health and Safety.Q18 interview for why do you want to work for bt openreach specification. Whole day typically between 1012 people in your assessment centre and asked to a! Examples of Brilliant, inspiring and committed women working across BT suggested answers verified our! Pride in putting the needs of the customer first cookies we are using or switch them off in settings Fire... Separate ways but what does this mean for you of specialist skills high-quality customer service to your... You actually deserve plenty of examples of Brilliant, inspiring and committed women working across.. You should care about it recommended by Disability Confident as a step on achieving Employer status, pleaseclick more! Answers verified by our panel of interview experts weeks and these helpful tutorials are absolutely perfect for who! Grew up in a rural area in Carlisle, just north of the customer first be for!, what would you do to many people struggle or fail to prepare a short.. A difficult obstacle during a time-sensitive task, what would you do to opportunity to attach your (! Others to achieve an improvement, efficiency or better way of working via our contact page or email is. Such as BT verified by our panel of interview experts sharing, best practice and gives of. Profile and is engaged in the UK, and i remember or email we also! About yourself and the qualities it lists into senior Leadership positions, ultra-fast or fail to prepare short. Where you went about doing so have these competencies your passions for technology/business/sales etc isnt right you... Much like our broadband offer - is designed to propel motivated, solutions-focussed into...
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